WhatsApp Messenger
🔍 Need help?

Terms & Conditions

1. Website Usage

By browsing or purchasing from our platform, you agree to access the site solely for legitimate purposes and refrain from any unauthorized or deceptive practices.

2. Product Accuracy

We strive to display our cosmetics and skincare products with maximum precision. However, slight variations in color or presentation may occur due to screen settings or batch updates.

3. Order Acceptance

Placing an order requires providing true and complete details. LUVIIA maintains full discretion to review, suspend, or decline any order under unforeseen circumstances.

4. Price Modifications

Product rates displayed on the site are subject to adjustments at any time based on operational updates without advance warning.

5. Shipping & Dispatch

Estimated delivery timeframes depend on your regional location and logistics partner schedules.

6. Exchange & Refund Guidelines

Any product returns, damage claims, or refund requests are governed strictly by our standard Return Policy.

7. Policy Updates

LUVIIA reserves the right to revise these terms whenever necessary. Continued use of the site constitutes acceptance of the modified terms.